1. Prices and payment
Your use of the Platform is free of charge. Organisers (or “Outfitters”) charge their own fees for the offers; we will not charge you for our services nor will we add any additional fees to the final price offered by the suppliers.
Please note that you may owe the Organiser (part of) the fee in case you make a Booking. We have no influence, are not involved and are not responsible for your payment of Bookings.
When using the Platform, you can convert the prices of the Offers into the available currencies. These converted prices are indicative. At the time of payment, the Offer price will be converted in real time to the currency specified by the Organiser. This amount may differ from the amount shown at an earlier point in time. The price shown after such real time conversion will be the amount due for the relevant Booking. The Platform may require payment in the User’s home currency and the foreign currency claim may be converted based on the current exchange rate at the time the contract is concluded. The Platform may charge the User an appropriate conversion fee for this.
As the Organisers are responsible for the payment terms, it cannot derive any rights from the currencies or payment methods available at any given time. Furthermore, Huntts is not responsible for and has no influence on the applicable payment terms.
Sometimes, we publish special offers with cheaper rates available on the Platform for a specific hunting trip, safari or wildlife tour, however, these offers may have special restrictions and conditions, e.g., regarding cancellation and refund. Please check the details of the tour or event offered thoroughly for such conditions before making your booking. All special offers are marked as such.
If available, certain suppliers offer the opportunity for bookings to be paid (in full or in part and as required by the supplier’s payment policy) to the supplier during the booking process via a secure online payment, to the extent offered and supported by your credit card or bank. Payment is processed securely from your credit card or bank account to the supplier’s bank account via an external payment processor integrated with the Platform.
For certain tours or special offers, please note that your credit card may be pre-authorized or charged (sometimes without any refund option) upon booking and booking confirmation. Please check the hunting tour booking details carefully for these conditions before making your booking.
In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies assume the risk and cover all charges resulting from such fraud or misuse, which may sometimes be subject to a deductible, generally set at EUR 50 (or the equivalent in your local currency). In the event that your credit card company or bank charges you a deductible due to unauthorized transactions resulting from a booking made on the Platform, we will pay you this deductible, up to a total amount of EUR 50 (or the equivalent in your local currency). In order to be compensated, please ensure that you report this fraud to your credit card provider and contact us immediately by email at the following address: firstname.lastname@example.org
Please indicate “credit card fraud” in the subject line of your email and provide evidence of the deductible charged (e.g., credit card company policy). This indemnity only applies to credit card bookings made using Huntts’s secure server and unauthorized use of your credit card as a result of our default or negligence and through no fault of yours while using the secure server.
By making a booking with a supplier, you accept and agree to the relevant cancellation and no-show policy of that supplier, and to any additional (delivery) terms and conditions of the supplier that may apply to your booking or during your trip, tour or event. Including for services provided and/or products offered by the supplier (the terms and conditions of delivery of a supplier can be obtained from the relevant supplier). The general cancellation and no-show policy of each supplier is available on our website on the supplier’s information pages, during the booking procedure and in the confirmation email.
Please note that certain offers or special offers are not eligible for cancellation or change. Please check the offer details thoroughly for such conditions before making your booking. Please note that a booking requiring down payment (in full or in part) or prepayment may be cancelled (without prior notice of default or warning) to the extent that the relevant amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the Organiser and the booking.
Late payment, incorrect bank, credit card details, invalid credit cards or insufficient funds are at your own risk and you will not be entitled to any refund of any prepaid (non-refundable) amount unless the supplier agrees or allows otherwise under its (pre)payment and cancellation policy.
If you wish to review, adjust or cancel your booking, please retrieve the confirmation email and follow the instructions contained therein. Please note that you may be charged for your cancellation in accordance with the supplier’s cancellation, (pre)payment and no-show policy or not be entitled to any refund of any amount (pre)paid. We recommend that you read the supplier’s cancellation, (pre)payment and no-show policy carefully before making your booking and remember to make any additional payments on time as required for the relevant booking.
The different cancellation options available on the Platform are:
- Notifications more than 60 days before the booking date are refunded 100% of the deposit.
- Between 30 and 60-day prior notice 50% of the deposit is refunded or the booking will be transferred to another date if the outfitter offers this possibility.
- With less than 30-day notice the deposit is non-refundable and non-transferable.
- Notifications more than 90 days before the booking date refund 100% of the deposit.
- Between 60 and 90-day notice 50% of the deposit is refunded or the booking will be transferred to another date if the outfitter offers this possibility.
- With less than 60-day notice the deposit is non-refundable and non-transferable.
- Deposit is non-refundable and non-transferable to other bookings.